Shipping & Delivery Policy

Orders are processed within 1-2 working days (Monday - Friday).
Once dispatched, shipping takes approximately 7-8 working days (Monday - Friday).
You will receive a confirmation email after placing your order, followed by another email with tracking details once your order has shipped.

Orders must be placed before 17:00 GMT to be processed within the stated timeframe.

Your order should arrive within 7-8 working days (Monday - Friday).
If it hasn’t arrived within this period, please allow an extra 3 working days before reaching out.
Should further delays occur, contact us at support@diamohome.com for assistance.

If you need to cancel an order, please email us at support@diamohome.com as soon as possible.
Cancellations cannot be processed once the order has already been prepared for dispatch.

If you receive an incorrect or damaged item, we sincerely apologize.
Please email photos of the issue to support@diamohome.com and we will promptly resolve it by sending you the correct item.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday: 09:00 - 18:00

Email: support@diamohome.com
Phone: +31616657155
Contact Form: Click here

Business Information: Diamo Home is operated by Mode Galerie Limited, a company registered in the Hong Kong.

Business number: 75791642

Address: 2850 34th Street North #344, St Petersburg, Florida, 33713, United States

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